Howdy, I'm

Alcides Mendes

Systems Analyst

Turning Problems into Solution

what i do

My specialization​

INFRASTRUCTURE

I design the computer network, analyze, study, select and plan basic and support software and hardware (such as operating systems, databases, teleprocessing, management systems, etc.).

I also work in the maintenance of these services (preventive or not), I guarantee data security, create backup and security policies, prevent against physical or logical intrusions and map all these technical procedures.

DEVELOPMENT

With knowledge in *Front-end and *Back-end, I develop customized systems for any area of your company, Finance, HR, Marketing, Callcenter, etc.

Knowledge in HTML, PHP, CSS, JavaScript, SQL, MySQL and PostgreSQL.

*Front-end – is the part you can actually see on a website, the so-called graphic layer. The biggest concern is the user experience when accessing, I take care from the layout to small details of menus and footers.

**Back-end - this is the responsible part of the server that hosts your website or system, ensuring that the data sent to the browser is correct following good data security practices.

BUSINESS INTELLIGENCE

Business intelligence (BI) combines business analytics, data mining, data visualization, data tools/infrastructure and best practices to help organizations make data-driven decisions.

In practice, when you have a comprehensive view of your organization's data and use that data to drive positive change, eliminate inefficiency and quickly adapt to changes in the market or supply chain.

Formation

Formation

INFORMATION TECHNOLOGY MANAGEMENT
UNINTER INTERNATIONAL UNIVERSITY CENTER
January 2017 - December 2018

Management of activities in the Information Technology area, involving the preparation of projects, implementation, rationalization and redesign of processes, including development and integration of systems, using high technology.

Management of teams in the area, guiding and passing on project guidelines.

ANALYSIS AND SYSTEM DEVELOPMENT
UNINTER INTERNATIONAL UNIVERSITY CENTER
January 2015 - December 2017

The Systems Analysis and Development course trains professionals capable of developing, analyzing, designing, implementing and updating information systems for various sectors and activities.

Experience

INFORMATION TECHNOLOGY MANAGER
BRASILBROKERS NOBLESSE LTDA
November 2007 - September 2017

Responsible for administrative routines and technological tools of the company, DHCP servers, AD, DNS, E-mail, files and backup, Firewall, Internet, wired and Wi-Fi network, telephone exchange (PABX), landline and mobile telephony, Management and monitoring implementation projects, infrastructure outsourcing, Telecom and services, systems support, information security management, negotiation with suppliers.

TECHNICAL SUPPORT ANALYST
ATENTO BRASIL S/A
February 2005 - November 2007

Provision of support to users of Terra Networks Brasil S/A provider, help with Dial-up, Broadband and Satellite internet connection, configuration of services such as Antivirus and e-mail on Windows, Linux and MAC operating systems.

Courses

Certificates

ITIL® FOUNDATION V3
PEOPLECERT - December/2018

The abbreviation ITIL stands for (IT Infrastructure Library) originally developed by the Central Computing and Telecommunications Agency (CCTA) as a set of best practices.

ITIL best practices are very useful in terms of achieving the management and availability of IT services and their cost-effectiveness.

COBIT 5 FOUNDATION
PEOPLECERT

(Studying to the test)

Courses

CC50: Introduction to Computer Science - The Harvard Course
Study Foundation

September/2022 · 70 hours

ENGLISH - BASIC 1A
Senac
November/2017 to April/2018
PROJECT MANAGEMENT
TargetTrust - November/2017 * PMP CERTIFICATION PREPARATION
ITIL®
TargetTrust - October/2017 *IT SERVICE MANAGEMENT
BUSINESS INTELLIGENCE
TargetTrust - October/2017

DATA WAREHOUSE E ETL

MONITOR REPAIR
ACRISOFT - September/2004
BASIC ELECTRONICS
KAZASUL - February/2002
CELL MAINTENANCE
KAZASUL - December/2001
COMPUTER MAINTENANCE
SENAI - February/2001

TECHNOLOGY IN MAINTENANCE AND ASSEMBLY OF MICROCOMPUTERS

Skills
18
Years of
Experience

Systems Analyst & infrastructure
Development full stack

Career developed in the Information Technology area, with extensive experience in infrastructure, implementation and maintenance of systems, team management and implementation of improvements developing a trajectory in medium and large companies.

Infrastructure 80%
Development 70%
Information security 60%
my works
Articles

Recent news

Contact